c2c is backed by both its structural engineers and Network Rail in the decision to close a section of Platform 2 at Basildon station, and as a result of this 12-car trains running in the direction of Southend won’t be able to stop at Basildon for the foreseeable future.
The movement in the platform has increased considerably and is now observed to have reached a critical level.
Major works to address the underlying problem were in the planning stage by the rail operator for Basildon station, but due to the increased level of movement these have been accelerated. The movement is thought to have increased due to the long stretch of hot, dry weather this summer, which saw the underlying clay shrink over the majority of c2c’s run.
Trains to London will continue to operate as normal from Platform 1 and will not be affected by the issue.
c2c Realize that essential works will mean that customers traveling to Shoeburyness will be inconvenienced, particularly over this long weekend, as large numbers of people travel to London to pay their respects to the Queen.
The rail operator would like to apologize to everyone affected by the issue, but safety on the rail is its top priority.
Complex repair work should take a long time to correct, with further investigation and investigation being undertaken before a work program can be shared.
People with accessibility needs who require assistance should contact the c2c team via Passenger Assist: https://www.c2c-online.co.uk/help-feedback/passenger-assist/