Observability company Catchpoint has announced its brand new user experience monitoring platform, Catchpoint Symphony.
This new platform was designed based on feedback from hundreds of users and usability studies. According to Catchpoint, Symphony is intuitive to use, making it easy to get started. It provides a set of common tools with simplified workloads.
Customers can use it to perform advanced testing and monitoring, as well as to analyze and correlate larger data sets.
This will allow them to visualize user experience, services, applications and network performance through data sources such as real user monitoring data, BGP and network data, user sentiment and proactive testing. .
According to the company’s tests, Catchpoint Symphony outperforms other UX systems by 83%. Problems can be identified in 10 seconds using the platform.
“Enterprises are increasingly relying on public infrastructure to deliver services and reach users around the world – commercial internet, multi-access edge computing (MEC), multi-CDN, internet security, hybrid cloud and SaaS,” said Mehdi Daoudi, CEO of Catchpoint. “While the business benefits of operating public infrastructure are enormous, it introduces a lot of complexity and dangerous blind spots, leaving our customers vulnerable to business-impacting outages. It’s also harder to proactively identify and resolve issues before they impact the digital user experience. With Symphony and the Catchpoint platform, our customers can remove legacy blind spots from public infrastructure and identify and resolve issues faster than ever before. »