The new virtual care platform helps healthcare systems expand their own digital gateways.

CHICAGO, August 17, 2022 /PRNewswire/ — KeyCare, Inc., the nation’s only virtual first aid platform built with Epic, today announced the closure of $24 million in a Series A funding backed by 8VC, LRVHealth, Bold Capital and Spectrum Health Ventures.

KeyCare offers healthcare systems the ability to easily augment their care teams, optimize capacity, and expand their digital gateways by partnering with a nationwide network of virtual care groups. Patients can book appointments with a variety of virtualists through the MyChart portal or their own healthcare system’s call center. Virtualists then complete the encounter on KeyCare’s Epic platform, ensuring a seamless experience and interoperable recordings.

“People expect a connected and convenient digital care experience,” said Alan Hutchison, vice president of population health at Epic. “Rather than routing it through a standalone, disconnected system, KeyCare unifies the virtual care experience in concert with participating hospitals and health systems.”

“KeyCare addresses the critical need of healthcare systems for staffing options that provide patients with high-quality, integrated virtual care,” said Sebastien Caliri, partner at 8VC. “By building with the Epic platform and working closely with health systems, KeyCare is in a unique position to improve patient access, expand provider capacity, and streamline care delivery across the country. – for example, giving patients 24/7 access to urgent care virtualists in 50 states through connected Epic platforms.”

Of the July 2022, KeyCare launched its system by providing services to the Spectrum Health West Michigan division of BHSH System. “Working with KeyCare allows us to provide an extremely convenient experience for our patients, while ensuring quality through robust data sharing and streamlined clinical workflows between our two Epic instances,” said Mandy Roseau, director of virtual health operations for BHSH Spectrum Health West Michigan. “Having worked with many telehealth providers in the past, I can say with confidence that there is no other virtual care platform that can match the capabilities of KeyCare.”

“We created KeyCare to ensure healthcare systems have better options for extending virtual care services to their patients in the most convenient and safest way possible,” said Lyle Berkowitz, MD, Founder and CEO of KeyCare. “Being part of the Epic community helps us ensure that we have an incredibly powerful technology stack with easy connectivity to the majority of healthcare systems nationwide. And there’s no better healthcare system partner to kick things off that the forward-thinking team at Spectrum Health.”

The Chicago and MadisonThe New York-based virtual care company will use proceeds from the Series A investment to augment its workforce and prepare for rapid growth driven by demand for virtual care services from large healthcare organizations.

KeyCare and Spectrum Health to Present More Details on Their Innovative Use of the Epic Platform and its Telehealth Anywhere Technology at Epic’s User Group Meeting August 22 to 24 in Verona, Wisconsin.

About KeyCare
KeyCare is an Epic-based virtual care platform designed to help forward-thinking healthcare systems improve access and quality by expanding their virtual care options for patients. With KeyCare, healthcare systems can easily augment their care teams and expand their digital gateways.

KeyCare offers healthcare systems access to a network of independent virtual care providers working on KeyCare’s Epic-based platform. Health systems can start with nationwide virtual emergency care coverage and then can add other virtual health services based on their virtual care initiatives. To learn more about KeyCare, visit

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