Ookla, the company concerned with global network intelligence testing and analysis, has released its third quarter 2021 Internet performance report on the state of Kenya’s mobile and fixed networks.

This data is courtesy of their intelligence tool Speedtest, which categorizes and delivers information through consumer-initiated testing on their mobile or fixed networks.

In short :

  • Mobile operator Safaricom achieved the highest speed score (29.20) and consistency score (85.0%) in Kenya during the third quarter of 2021.
  • For fixed broadband, Faiba achieved the highest speed score (26.47) and consistency score (48.7%) in Kenya for the second consecutive quarter in the third quarter of 2021.
  • Mombasa had the fastest average mobile upload and download speeds among Kenya’s most populous cities at 28.25 Mbps and 16.26 Mbps, respectively.
  • Mombasa overtook Eldoret as the city with the fastest fixed broadband median download speed at 22.61 Mbps in the third quarter of 2021.

Kenya’s overall performance

In terms of mobile network performance, Kenya ranks 111th in the world with average download speeds of 22.14 Mbps and 13.50 Mbps download.

While download speeds and latency (lag time) match the global average, we rank well below the 63.15 Mbps which is the global average download speeds.

Things are thickening in the fixed broadband rankings where the global average download speed is 113.25 Mbps, with Kenya’s average of 19.35 Mbps placing it at position 146.

Local Market Performance – Mobile Internet

An Ookla metric system called Speed ​​Score shows that in the third quarter of 2021, Safaricom is still the fastest mobile operator since the first quarter.

Fast speeds need to be matched with a consistent experience for customers to enjoy network quality, and that’s where consistency scores come in.

Safaricom also leads consistency with 85.0% of the results showing at least a minimum upload speed of 5 Mbps and a minimum upload speed of 1 Mbps.

Faiba and Telkom follow the rankings above, but enable the latency speeds where Faiba has the lowest delay time of 23ms, leaving Safaricom and Airtel with the highest average latency in that order.

An analysis of the performance of some of Kenya’s fastest phones showed that the iPhones X to iPhone 12 Pro Max 5G ranked in the top 5 with the fastest average download speeds.

To take advantage of these speeds, Mombasa would be the best place to go, as it posted the fastest average mobile download speed among Kenya’s most populous cities during the third quarter of 2021, at 28.25 Mbps.

Fixed performance broadband in the local market

Faiba reigns supreme over all categories of the Fixed Broadband Internet category in Kenya, being the fastest provider with a speed score of 26.47, and still the most consistent in the market with 48.7% of results showing at least one 25 Mbps minimum download speed and 3 Mbps minimum download speed.

Bluestreaks Network comes in second in terms of speed, Safaricom behind a third distance. From mobile internet to fixed broadband, Faiba users always support the least latency.

To get the best download speeds for fixed broadband, you need to be in Nairobi to get an average of 20.66 Mbps. Mombasa showed the fastest average download speed here, at 22.61 Mbps.

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